Privacy Policy

Introduction

Aurélie Languages ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

2. What Data We Collect

When you contact us we collect relevant personal data such as:

  • Name

  • Email Address

For PPLI Course Registration we additionally collect:

  • Teaching Council Registration Number

3. How We Collect Your Data

We collect your data once you register your interest in attending one of our courses via our Registration Forms or when you email us.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: To register you for a course, communicate with you about the course, and deliver our services.

  • Legal obligation: To keep financial and tax records as required by law.

  • Consent: To send you newsletters or marketing updates where you have actively opted in. You may withdraw consent at any time.

  • Legitimate interests: To keep you informed about very similar courses or services you have previously attended, provided you have not opted out. Our legitimate interest is to provide relevant language and teaching services to you.

If you feel this is not appropriate, you may object at any time (see Section 7).

5. How We Use Your Data

We may use your personal data to:

  • Communicate with you about relevant courses and services via email, or via professional networking platforms where appropriate.

We do not use your data for purposes incompatible with those outlined in this notice. In addition, we do not use your data for automated decision-making or profiling.

6. Data Sharing and Transfers

We do not sell your data to third parties for any reasons. Where required (e.g. for Course Registration), we may share your details with professional bodies (e.g. Languages Connect) who act as independent Data Controllers, for the purpose of verifying eligibility. We only share the minimum necessary data to guarantee course eligibility. Data Protection Agreements between Aurélie Languages and these third parties are in place. Your data may be stored securely within systems managed by our service providers (e.g., email or CRM systems). These systems comply with GDPR.

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, access, or disclosure. Access is limited to staff and service providers who need it for legitimate business purposes. If data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses (SSCs) or equivalent.

7. Your Rights

Under GDPR, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You may request that we correct inaccurate or incomplete data.

  • Erasure: You may request the deletion of your personal data that we hold (the "right to be forgotten").

  • Objection: You may object to the processing of your data for legitimate interests.

  • Restriction: You may request that we limit the processing of your data.

  • Data Portability: You may request a copy of the data we hold about you in a structured, machine-readable format.

To exercise any of these rights, please contact us and we will get back to you as soon as possible.

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this notice or to comply with legal obligations.

Registration details are generally retained for up to 2 years after a course ends unless required longer to meet legal, tax, and reporting obligations. Marketing data will be kept until you withdraw consent or opt out.

If you request that we no longer contact you, we will remove your data from our records. You may also request that we do not use your contact details for the purposes of marketing or contacting you with offers that may be relevant to you. This is also known as opt-out.

9. How to Contact Us

If you have questions or concerns about this Privacy Policy or how we process your data, please contact us using the details above. You also have the right to lodge a complaint with your local Data Protection Authority if you believe your data has been handled unlawfully.

10. Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website at https://aurelie-languages.com/privacy